Parking Permit Management

Market Leaders in Parking Permit Management

With extensive experience in providing parking permit management to clients across the UK, you can trust we will manage your spaces well. Over 30 years ago, our first ever car park was a permit-only site and since then, we have established ourselves as market leaders in the parking industry. Whether the parking permits are for your staff, residents, visitors, or even paid spaces, we have the solution to suit your requirements.

We offer both physical and digital parking permits solutions and will advise you on which solution will work best for your business and its users. Our team can handle everything, including administration, payments, enquiries, and parking enforcement.

Benefits of using our parking permit management solutions include:

• Free up valuable working time – we handle all administration duties, including customer support
• Full site and process compliance with industry codes of practice, GDPR, and permit holder contracts
• The power of a full marketing department to promote permit sales for contract parking

Permit parking doesn’t have to be complex, we use state-of-the-art permit systems together with our extensive expertise to give you a hassle-free solution.

What Parking Permit Management Options do you offer?

There are various systems that can identify authorised users of a car park, including:

• The traditional method which involves displaying a permit/ticket in the windscreen of the vehicle.
• Vehicles included on a digital authorised user list that records the vehicle registration mark (VRM), applicable to paid parking, permit parking, and staff parking.
• Max Stay car parks, where any vehicle can use the space, but a time limit is imposed on their stay.

We manage clients that operate using each of the above parking permit methods.

Traditional Parking Permits

Although displaying tickets in a car windscreen is the traditional method of identifying authorised users, advancements in parking technology in recent years has meant that it is no longer the most effective solution. Physical permits can be suitable for some sites, the pros and cons are listed below:

Pros:

• Familiarity
• Minimal technical ability required
• Ease of visual verification

Cons:

• Permits and tickets can be easily lost or stolen
• A cost to replacing lost or damaged permits
• Risk of fraudulent copying of permits
• Users often forget to display their permits
• Permits can be shared among multiple users
• Administering physical permits requires significant staff hours
• There is a constant need for replacement to keep permits up to date

Digital Parking Permits | BW-Portal

Our BW-Portal is a client facing parking permit management software that can be used to add, remove and view authorised users of a car park. This is an entry level parking permit system that is user friendly and provides a simple way for clients to manage their own authorised user list.

Pros:

• No monthly fees
•  No transaction fees
• Simple, easy-to-use system
• Web-based – accessible on any device
• Grants full control to add, amend, and delete
• Authorisation for set time, indefinitely, or amendments for specific days/hours
• Instant addition of users to the allow list

Cons:

• Client-facing only, no user access
• Requires staff hours to operate
• Time-consuming, especially for large sites
• Impractical for sites with very large authorised user lists
• No ability to charge end-users through the system
• Lacks accountability to the user

Digital Parking Permits | BW-Permit

BW-Permit stands as our premium parking permit solution, offering multiple bespoke functions that cater to the needs of all users. Both the client and permit holders are provided with individual logins, enabling both parties (if permitted) to manage various elements within the system. We design a tailored permit webpage that can operate as a standalone site or be seamlessly linked to the client’s own website, see example below:

This site can be tailored to the specific needs of each client/site, offering numerous customisable options.

How It Works:

We collaborate with our clients to customise the permit system according to their requirements. This process involves:

Creating a Landing Page:
This serves as the initial point where permit holders are directed when they require a permit. It is also the platform for managing live permits, storing contact details, vehicle registrations, and allowing permit holders to manage their accounts. They can apply to change information, including vehicle details, and handle payments if applicable.

Designing an Application Form:
For new users applying for a permit, a fully customisable application form is created. Questions can be added or removed based on the site’s needs. The form allows for document uploads, such as driving licenses, utility bills, staff IDs, etc. Completed applications can be sent either directly to the client or to BW for approval/denial. An auto-approve function can also be set under specific conditions.

Determining Permissions and Charges:
When deciding on the permissions to be granted to permit holders, the client holds the authority to set permission levels for accessing and amending the system. For instance, they can determine the number of registrations permit holders can save at one time, impose restrictions on the number of amendments to stored information, and decide whether amendments/additions are automatically accepted or require approval from the client/BW. It is important to note that our system is designed to accommodate scenarios where a permit holder is allowed to store multiple registrations but is only permitted to park one vehicle at a time.

Additionally, if applicable, clients have the flexibility to decide on charges for permit holders using BW-Permit. This feature serves as a revenue-generating opportunity, allowing the creation of multiple tariffs with the activation of auto-renewal/payment.

Pros:

• Tailorable to user needs
• Significantly saves staff hours (hundreds)
• Payment management and revenue generation options
• Permit holders can autonomously manage their accounts, including changing VRM
• Centralised system with immediate information availability
• Full integration with all our enforcement systems
• Cost savings
• Futureproof design
• Customisable elements for clients’ branding preferences (Bransby Wilson or client’s brand)
• Permit holder information can facilitate client communications, such as event notifications
• Simplifies management of large, multiple-user car parks
• Enhances customer experience through user-friendly design

Cons:

•  Initial setups take 2-3 weeks
• Not always suitable for smaller car parks (less than 5 users)

Our solutions offer unparalleled flexibility, efficiency, and user autonomy. From bespoke tailoring to revenue generation, our permit systems centralise and streamline operations, ensuring cost savings and future-proofing.

Get in touch with us today

For more information about our parking permit management, car park management, or if you require further assistance with your car park, get in touch with us today.